22/Sep/2025
Satisfaction with a telehealth service among older adults
DOI: 10.31744/einstein_journal/2025AO1578
INTRODUCTION The number of people over 60 years of age has increased substantially in recent decades. According to the World Health Organization, this age group comprised 1 billion people worldwide in 2019 and is expected to increase to 1.4 billion people by 2030 and 2.1 billion people by 2050.() Thus, population aging has challenged health authorities to develop strategies to optimize care for this population. Telehealth (remote general health services through the use of information and telecommunication technologies) and Telemedicine […]
Keywords: Aged; Patient satisfaction; Surveys and questionnaires; Telehealth patient monitoring; Telemedicine
22/Sep/2025
Patient and on-site physician satisfaction with a comprehensive specialist teleconsultation program
einstein (São Paulo). 22/Sep/2025;23:eAO1762.
View Article22/Sep/2025
Patient and on-site physician satisfaction with a comprehensive specialist teleconsultation program
DOI: 10.31744/einstein_journal/2025AO1762
INTRODUCTION Brazil is a vast and diverse nation divided into five distinct regions. According to recent data from the Brazilian Institute of Geography and Statistics (IBGE – Instituto Brasileiro de Geografia e Estatística), 45% of Brazilian municipalities are characterized by low urbanization levels, emphasizing the importance of rural areas within the country’s territorial structure. This uneven urbanization pattern indicates significant disparities in access to healthcare services, particularly in underserved and remote regions.() shows the physician and specialist distribution in Brazil. […]
Keywords: Patient satisfaction; Remote consultation; Surveys and questionnaires; Telemedicine
22/Jun/2022
What are the implications of problem-solving capacity at Primary Health Care in older adult health?
einstein (São Paulo). 22/Jun/2022;20:eGS6791.
View Article22/Jun/2022
What are the implications of problem-solving capacity at Primary Health Care in older adult health?
DOI: 10.31744/einstein_journal/2022GS6791
ABSTRACT Objective To evaluate Primary Health Care attributes and analyze the association between the fulfilment of these attributes and problem-solving capacity of services for elderly patients. Methods A cross-sectional, observational, quantitative study. The Primary Care Assessment Tool, designed to assess Primary Health Care attributes, was employed to evaluate elderly users of Primary Care Units located in the south region of the city of São Paulo (SP). Results Many attributes assessed at the reference services were considered as unsatisfactory by users. […]
Keywords: Aging; Family practice; Health care quality, access, and evaluation; Health of the elderly; Health Services Accessibility; Health services for the aged; Patient satisfaction; Primary Health Care; Quality of Health Care
13/Mar/2020
Impact of demonstration in a realistic simulation environment as a postoperative education in patients’ experience
DOI: 10.31744/einstein_journal/2020AO4831
ABSTRACT Objective To evaluate the impact of training in the Practical Life Room on patients experience during hospitalization. Methods Subjects submitted to orthopedic surgeries were randomized to two groups (Control and Intervention) in the postoperative period. The Control Group received only the printed guidelines regarding the postoperative period, and the Intervention Group received the printed guidelines and a demonstration and training session with a physical therapist, in an environment created to simulate a house and its rooms (living room, bedroom, […]
Keywords: Health education; Orthopedic procedures; Patient satisfaction; Simulation training
01/Oct/2017
Self-perceived quality of health and satisfaction by elderly seen by the Family Health Strategy team
DOI: 10.1590/S1679-45082017AO3972
ABSTRACT Objective: To verify the profile of elderly followed up by Family Health Strategy teams and the influence of self-reported chronic diseases on demographic variables, describing self-perception and satisfaction with quality of health. Methods: This is a cross-sectional population- based study carried out with 301 elderly residents in two areas of a city in southern Brazil. Data were collected through a questionnaire based on the Health, Well-Being, and Aging Study adapted by researchers, and a playful scale to assess satisfaction […]
Keywords: Chronic disease; Family health strategy; Health of the elderly; Health services for the aged; Patient satisfaction; Self care
01/Oct/2016
Brachial insertion of fully implantable venous catheters for chemotherapy: complications and quality of life assessment in 35 patients
DOI: 10.1590/S1679-45082016AO3606
ABSTRACT Objective To prospectively evaluate the perioperative safety, early complications and satisfaction of patients who underwent the implantation of central catheters peripherally inserted via basilic vein. Methods Thirty-five consecutive patients with active oncologic disease requiring chemotherapy were prospectively followed up after undergoing peripheral implantation of indwelling venous catheters, between November 2013 and June 2014. The procedures were performed in the operating room by the same team of three vascular surgeons. The primary endpoints assessed were early postoperative complications, occurring within […]
Keywords: Catheters, indwelling/adverse effects; Drug therapy; Patient safety; Patient satisfaction
25/Aug/2015
Quality of emergency rooms and urgent care services: user satisfaction
DOI: 10.1590/S1679-45082015GS3347
Objective To evaluate the quality of emergency rooms and urgent care services according to the satisfaction of their users. Methods A cross-sectional descriptive study with a quantitative approach. The sample comprised 136 users and was drawn at random. Data collection took place between October and November 2012 using a structured questionnaire. Results Participants were mostly male (64.7%) aged less than 30 years (55.8%), and the predominant level of education was high school (54.4%). Among the items evaluated, those that were […]
Keywords: Emergency medical services; Health Evaluation; Patient care; Patient satisfaction; Quality of Health Care; Questionnaires