Highlights ■ Net Promoter Scores of 85 and 91 among patients and physicians, respectively, over three years. ■ A total of 99.3% of patients were satisfied with the teleconsultation. ■ A total of 98.5% of physicians reported overall satisfaction with the program. ■ Surveys reflect excellence in telemedicine expert consultation. ABSTRACT Objective: Telemedicine via teleconsultations enhances access to specialized care. However, the degree of satisfaction among patients and providers with this method remains unclear. This study assessed patient and on-site […]

Highlights ■ Teleconsultation reduced on-scene time from 36.8 to 20.6 min (p=0.019). ■ Video-based prearrival anamnesis improved team efficiency. ■ Interventions and clinical profiles were similar across the groups. ■ Study supports broader telemedicine adoption in emergency care. ABSTRACT Objective: Ambulance transport time is an important metric in prehospital care. Limited studies have explored strategies to decrease on-scene time. We examined the effect of collecting telemedicine-based medical data during ambulance dispatch on the on-scene evaluation time of the prehospital team. […]