ABSTRACT Objectives: To identify communication difficulties faced by the nursing staff and to learn the strategies developed for non-oral communication. Methods: This is a descriptive, exploratory, level I study with a quantitative approach. The sample group comprised 37 registered nurses and 63 licensed practical nurses of a private hospital who, after undergoing the ethical-legal procedures, answered a questionnaire to identify difficulties faced and strategies used in the care for hearing-impaired patients. Results: Difficulty in explaining matters of interest to the […]