Highlights ■ The electronic health record is the first step in digital transformation. ■ Change Management is essential to support problems identification. ■ Identifying and stratifying negative impacts within the staff’s daily routine is crucial. ■ A new method was created, and the method’s effectiveness was evaluated. ABSTRACT Objective: Identify potential negative impacts arising from implementing an electronic medical record system, classify them according to the level of criticality, and analyze method’s effectiveness after implementation. Methods: The research involved identifying […]