All publications of “Roselaine Oliveira”

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Communication and access to information in assessing the quality of multiprofessional care of patients

Leny Vieira Cavalheiro, Paola Bruno de Araújo Andreoli, Nadia Sueli de Medeiros, Telma de Almeida Busch Mendes, Roselaine Oliveira, Júnia Jorge Rjeille Cordeiro, [...]

DOI: 10.1590/s1679-45082010ao1298

ABSTRACTObjective:To assess the quality of a multiprofessional healthcare model for in-hospital patients by means of two performance indicators (communication and knowledge about the case).Methods:A cross-sectional study assessed the knowledge that professionals had about the clinical information of patients and the use of communication strategies by the team. Healthcare professionals were interviewed during their work period. Seven occupational categories were interviewed. A total of 199 medical charts were randomly selected for interviews, and 312 professionals of different categories were interviewed. The […]