All publications of “Renato Tanjoni”

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Efficiency in the operational process: reduction of incorrect entries and guarantee of compliance in the rendering of accounts

Daniela Nobrega Pavão ORCID logo , Monique Buttignol ORCID logo , Adriano José Pereira ORCID logo , Renato Tanjoni ORCID logo , Ederson Haroldo Pereira de Almeida ORCID logo , Patricia Leisnock ORCID logo , [...]

DOI: 10.31744/einstein_journal/2018GS4200

ABSTRACT Objective To verify the impact of the Lean Six Sigma methodology in reducing incorrect entries of non-appropriated revenues and expenses. Methods Process for the review and application of the Lean Six Sigma methodology between December 2015 and September 2016, in a high-complexity general hospital in the city of São Paulo (SP). Results A total of 3,756,814 (100%) entries were audited between December 2015 and September 2016. The Sigma level evolved over the course of the process and increased from […]